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Shipping and Delivery

  1. Domestic (India) Shipping:

    • We offer free standard delivery for all orders within India.
    • Orders are processed within 1-3 business days after payment is received.
    • Delivery within India is estimated to take up to 0-7 days from the date of order processing.

  2. International Shipping:

    • For orders outside India, shipping costs will be calculated at checkout based on the destination and selected shipping method.
    • Customers are responsible for covering the cost of international shipping.

  3. Order Processing Time:

    • Orders are typically processed within 1-3 business days after payment is received. Processing times may vary during peak seasons and promotional periods.

  4. Shipping Methods:

    • We offer standard and expedited international shipping options. The estimated delivery time will be provided at checkout.

  5. Customs and Import Duties:

    • Customers are responsible for any customs and import duties that may apply to their order. These charges are determined by the customs office of the destination country and may vary.

  6. Order Tracking:

    • Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.

  7. Delivery Address:

    • Please ensure that the shipping address provided is accurate and complete. We are not responsible for items shipped to incorrect addresses.

  8. Delivery Delays:

    • While we make every effort to deliver orders within the specified timeframes, delivery delays may occur due to unforeseen circumstances, such as customs clearance or weather conditions.

  9. Contacting Customer Support:

    • If you have any questions or concerns regarding the shipping and delivery of your order, please contact our customer support team at [mail.lunalamer@gmail.com].

  10. Changes to the Shipping Policy:

    • We reserve the right to update or modify our shipping and delivery policy at any time. Changes will be effective immediately upon posting on the website. Please check this page regularly for updates.

Thank you for choosing Lunalamer.com! If you have any further questions, feel free to reach out to our customer support team.